Answer inbound calls, capture the service request, and give your team a clear next step.
Business setup and a verified call flow are required before activation.AC not cooling · Example caller
The AC is running but the house is not cooling. Jordan requested a service visit. No appointment has been confirmed.
A faithful illustration of existing call-review fields, not a live customer account. No call or message is sent.
Three supported workflows. One clear view of what happens next.
Your configured receptionist answers inbound calls with your services, hours and service-area rules in mind.
Example: Jordan calls about an AC that is not cooling.“Thanks for calling Summit Heating & Air. I’m your AI receptionist. How can I help?”
Questions outside approved rules go to the team.
Keep the service request, call summary and next action together. An appointment request stays unconfirmed until a booking is accepted.
Example: Jordan’s request is ready for team review.The AC is running but the house is not cooling. Jordan requested a service visit.
Review the request and arrange a visit with Jordan.
A captured inquiry is not a confirmed appointment.
For a separate missed-call example, a text can enter the queue only with recorded permission. Opt-outs and service status are checked again before sending.
Example: Alex’s missed-call text is queued, not sent.We missed your call to Summit Heating & Air. What service do you need?
Reply STOP to opt out.
Before sending: recheck permission, opt-outs, service status and quiet hours.
A connected provider and verified sending workflow are required. This sample sends nothing.
Illustrative product states, not live provider activity. No call, appointment or message is created.
For small HVAC teams that need dependable call answering and booking.
$497 / month500 included AI call minutes$500 one-time implementationDiscuss StarterFor growing HVAC teams that want more coverage, smarter call rules and clear payment tracking.
$997 / month1,500 included AI call minutes$1,000 one-time implementationDiscuss GrowthFor higher-volume HVAC operations that need a tailored deployment.
From $1,997 / monthCustom call-volume allowanceFrom $2,500 one-time implementationDiscuss ScaleProvider costs, overages and activation scope are confirmed before service. Outbound callbacks remain planned.